Making justice work
We work with governments, judiciaries and other stakeholders to design responsive justice solutions that are informed by people's daily needs and priorities. Using data to understand justice challenges, and pilots to gather evidence of what works, we are able to scale up innovations and help make justice systems work better for everyone.
Making justice work
We work with governments, judiciaries and other stakeholders to design responsive justice solutions that are informed by people's daily needs and priorities. Using data to understand justice challenges , and pilots to gather evidence of what works, we are able to scale up innovations and help make justice systems work better for everyone.
How we work
At HiiL, we have over 20 years of experience making justice systems more people-centered — focusing on resolving the everyday problems that matter most to people. We do this by combining data, innovation and collaboration to create practical solutions that can scale.
Each of the three areas below can be offered as a standalone service or combined into a full process — from understanding justice needs to scaling solutions that deliver real impact.
Understand the Gap
Through tools such as our Justice Needs and Satisfaction Surveys - which we have carried out in 20 countries - or Stakeholder Dialogues, we help governments, judiciaries and other key partners explore justice challenges and find practical solutions. Together we identify priorities, measure progress, and set a clear path to lasting change — ensuring actions are based on real data and people’s needs.
Develop Solutions
Together we work to solve problems in the justice system by looking at what works and using real evidence to guide our approach. The goal is to create the right conditions for change and develop solutions that can grow and help more people. We focus on practical ideas and innovations that make the biggest difference in meeting people’s legal needs.
Scale impact
We provide strategic support and partnership in delivery of improved justice services. Through evidence-based planning, monitoring, and research, we work with you to refine, implement, and scale justice solutions and pilots that can grow and last over time so everyone can get the help they need.
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Would you like to work together?
Justice matters—for people, communities, and economies. At HiiL, we believe that by focusing on the most pressing needs, we can transform justice systems into engines of resolution and hope. Explore how our expertise can support your work. Together, we can close the justice gap and create a world where justice truly serves all.
